Published: May 2022
Updated: March 2025
How to Update Your Account Information on AxiomHost (Complete User Guide)
Introduction
Your AxiomHost account contains important details such as your name, email address, phone number, company information, billing address, and security settings. Keeping this information updated is essential for receiving notifications, renewing services, securing your account, and ensuring accurate invoice details.
This guide explains step-by-step how to update every part of your AxiomHost account profile.
1. How to Access Your Account Information
Steps:
Log in to your AxiomHost Client Area
Click your name at the top-right corner
Select Edit Account Details
This page contains all editable profile information.
2. How to Update Your Personal Details
You can update:
First name
Last name
Phone number
Account email address
After making changes, scroll down and click Save Changes.
3. How to Update Your Billing Address
Your billing address appears on invoices and receipts, making this important for businesses and organizations.
Steps:
Go to Edit Account Details
Locate the Billing Address section
Update country, state, address, or postal code
Click Save Changes
4. How to Update Company or Tax Information
Fields include:
Company name
Business registration number (optional)
Tax/VAT ID (if applicable)
These details automatically appear on your invoices.
5. How to Change Your Account Email
Your email is the most important part of your account—this is where you receive:
Invoices and payment reminders
Security alerts
Hosting login details
Domain renewal notices
To change your email:
Go to Edit Account Details
Update your email address
Click Save Changes
Make sure the email is one you actively check.
6. How to Update Your Password
Steps:
Log in to Client Area
Click your name → Change Password
Enter current password
Enter new secure password
Save changes
Use a strong password containing letters, numbers, and special characters.
7. How to Update Security Settings (2FA)
Two-factor authentication adds an additional security layer to your account.
Steps:
Go to Security Settings
Select Enable Two-Factor Authentication
Scan QR code with Google Authenticator or Authy
Enter verification code
Highly recommended for resellers and business accounts.
8. How to Manage Email Preferences
You can choose which notifications you want to receive.
Steps:
Go to Contact Preferences
Enable or disable categories such as:
Billing emails
Service notifications
Domain renewal alerts
Marketing emails
Important: Billing & renewal emails should remain ON.
9. Common Account Issues & Fixes
❌ Cannot update email
✔ Email already in use
✔ Clear browser cache
✔ Try a different browser
❌ “Password Incorrect” error
✔ Use the password reset option
✔ Ensure Caps Lock is off
❌ Billing info not updating
✔ Remove old payment method
✔ Try updating from another device
Conclusion
Keeping your AxiomHost account information up to date ensures smooth billing, better security, accurate invoices, and uninterrupted access to essential notifications. With just a few clicks in the Client Area, you can update personal details, business information, password settings, and communication preferences anytime.
This guide helps individuals, developers, agencies, and businesses maintain a secure and fully updated AxiomHost account.
