Published: November 2022
Updated: March 2025

How to Fix “Email Going to Spam” on AxiomHost (Complete Email Deliverability Guide)

Introduction

If your emails are landing in the spam folder on Gmail, Yahoo, Outlook, or corporate mail servers, you are not alone. This is one of the most common issues website owners face. Fortunately, the solution is straightforward when the right email authentication records and server settings are used.

This guide explains exactly how to stop your emails from going to spam when sending through AxiomHost’s mail servers.

1. Set Your SPF Record Correctly

The SPF record tells receiving mail servers which IP addresses are allowed to send emails for your domain.

Recommended SPF Record:

v=spf1 +a +mx +ip4:YOUR_SERVER_IP include:spf.liteserver.net ~all

Steps to Add SPF:

cPanel → Email Deliverability → Manage → Add SPF

Incorrect SPF is the #1 cause of emails going to spam.

2. Enable DKIM (Digital Signature)

DKIM signs your emails with a cryptographic key, proving that your messages are not forged.

How to Enable:

cPanel → Email Deliverability → Enable DKIM

Benefits:

✔ Protects your domain reputation
✔ Improves inbox placement
✔ Required for Gmail & Outlook delivery

3. Set Up DMARC Policy

DMARC tells mail servers how to handle unauthorized emails from your domain.

Basic DMARC Record:

v=DMARC1; p=none; rua=mailto:you@yourdomain.com;

Recommended for better protection:

v=DMARC1; p=quarantine; rua=mailto:you@yourdomain.com;

Steps:

cPanel → Zone Editor → Add TXT → Paste DMARC record

4. Avoid Using Free Email as “From” Address

If you send emails using:

• @gmail.com

• @yahoo.com

• @hotmail.com

…while using your domain’s hosting server, emails will almost always go to spam.

Correct format:

Use an email like: info@yourdomain.com

5. Check Your Server IP Reputation

Some receiving servers block mail if your server IP appears on a blacklist.

Check via:

• https://mxtoolbox.com/blacklists.aspx

If blacklisted:

AxiomHost can rotate or clean the IP upon request.

6. Reduce Spam-Like Content in Your Emails

Avoid using:

• Too many links

• ALL CAPITAL LETTERS

• Spammy words (e.g., “FREE MONEY”, “WIN”, “CASH”)

• Unsafe attachments (.exe, .zip, .bat)

Use:

• Short subjects

• Professional message format

• Clear sender identity

7. Enable SMTP Authentication (Important)

Many spam issues come from sending emails from apps, forms, or clients without proper SMTP authentication.

Correct SMTP Settings:

• SMTP Host: mail.yourdomain.com

• SMTP Port: 465 (SSL)

• Alternative Port: 587 (TLS)

• Username: full email address

• Password: email password

Make sure forms (WordPress, Laravel, custom apps) use SMTP — not PHP mail().

8. Use a Professional Email Sender for Bulk

If you send newsletters or bulk emails, avoid sending them from shared hosting.

Use:

• Mailchimp

• Sendinblue

• Mailgun

• AWS SES

These services guarantee inbox delivery for mass email campaigns.

9. Clear Email Queues if Stuck

Sometimes emails get stuck in the outgoing queue.

Fix:

WHM (if reseller/VPS): Email → Mail Queue Manager

Delete failed messages and resubmit.

10. Check Your Email Deliverability Score

Use these tools:

• https://mail-tester.com

• https://mxtoolbox.com/deliverability

These tools show exactly why your emails land in spam and how to fix it.

Conclusion

Email deliverability is based on proper authentication, server reputation, content quality, and correct SMTP configuration. With SPF, DKIM, DMARC, and secure sending practices in place, your emails will land in inboxes — not spam.

For advanced help, AxiomHost support can check server logs, fix DNS issues, and improve your domain reputation.