Published: April 2023

Updated: February 2025

How to Create Email Accounts on AxiomHost (Professional Business Email Guide)

Introduction

A professional business email — like info@yourdomain.com

, support@yourcompany.com, or admin@yourbrand.ng

— increases trust, improves branding, and enhances communication with customers.

AxiomHost’s secure hosting environment allows you to create and manage business emails easily using cPanel or your VPS email server. Whether you're a business owner in Nigeria, a freelancer in the US, or an agency in the UK, this guide will show you exactly how to set up and manage your email accounts.

1. Why You Should Use a Business Email

✔ Professional Branding

Clients trust yourname@yourdomain.com

more than a free Gmail address.

✔ Improved Deliverability

Your emails are less likely to be marked as spam.

✔ Better Control & Security

Custom email hosting gives you full control over privacy and access.

✔ Works on All Devices

Connect easily to smartphones, laptops, and desktop apps.

2. How to Create Email Accounts in cPanel (Most Common Method)

STEP 1 — Log in to cPanel

Visit:

???? https://yourdomain.com/cpanel

or
???? AxiomHost Client Area → Services → Login to cPanel

STEP 2 — Open “Email Accounts”

Find the Email section → Click Email Accounts

STEP 3 — Click “Create”

Fill the following:

• Domain: choose your domain

• Username: e.g., info, sales, support

• Password: create a strong password

• Storage: choose mailbox size or set to “Unlimited”

Click Create.

Your new email becomes active immediately.

3. How to Access Your Email (Webmail)

To log in:

???? https://yourdomain.com/webmail

Enter your:

• Email address

• Password

Choose your preferred interface:

• Roundcube (Recommended)

• Horde (if available)

4. Add Your Email to Phones & Laptops

Mobile Setup (Gmail App, iPhone Mail, Outlook Mobile)

Use these standard settings:

Incoming Mail (IMAP):

Outgoing Mail (SMTP):

Desktop/Laptop (Outlook, Mac Mail, Thunderbird)

Same settings as above:

• IMAP: 993

• SMTP: 465

• SSL: Yes

• Username: full email address

5. Email Routing Settings (VERY Important)

Go to:

cPanel → Email Routing

Set to:

✔ Local Mail Exchanger

This ensures your email is delivered to your AxiomHost server correctly.

6. Spam Filters & Security

Go to:

cPanel → Spam Filters

Recommended:

• Enable SpamAssassin

• Enable Auto-Delete (optional)

• Customize spam threshold

This improves inbox quality.

7. Setting SPF, DKIM & DMARC (Email Authentication)

These prevent spoofing and improve deliverability.

AxiomHost automatically configures SPF & DKIM when using AxiomHost nameservers.

You can manage them in:

cPanel → Email Deliverability

✔ SPF

Prevents unauthorized sending.

✔ DKIM

Digitally signs outgoing emails.

✔ DMARC

Protects your domain from impersonation.

8. Creating Email Accounts on VPS (CyberPanel / cPanel WHM)

CyberPanel:

CyberPanel → Email → Create Email

cPanel VPS:

Same process as shared hosting.

Important:

Ensure MX, SPF, DKIM, and DMARC are set correctly for VPS-hosted emails.

9. Common Issues & Solutions

❌ “Cannot connect to mail server”

✔ Use mail.yourdomain.com
✔ Ensure SSL is installed
✔ Confirm DNS propagation

❌ “Emails going to spam”

✔ Add SPF, DKIM, DMARC
✔ Avoid spam keywords
✔ Use secure ports

❌ “Webmail not loading”

✔ SSL not active yet
✔ Use https://yourdomain.com/webmail

✔ Contact AxiomHost support if needed

Conclusion

Setting up email accounts on AxiomHost is simple, secure, and reliable. Whether you're communicating with customers in Nigeria, the UK, the US, or worldwide, AxiomHost provides fast and professional email solutions that work on any device.

With built-in security features, global compatibility, and seamless management, your business email is ready to perform.